The Bureau also notifies gambling establishments each time a patron is added to the Self-Exclusion list. If a patron is playing in a gambling establishment, their unredeemed jackpots or prizes are confiscated and sent to the California Department of Public Health, Office of Problem Gambling.

If an active Self-Exclusion patron enters a gambling establishment for any reason, the establishment is required to remove the patron from the premises and notify the Bureau of the incident. If a patron chooses the 1 year term, the Bureau will also notify the patron of the term expiration prior to the expiration date. What happens after the form is completed and processed? The Bureau will send a confirmation letter to the patron notifying them that their form has been accepted and that they have been added to the Self-Exclusion list. Please be advised that all Self-Exclusion terms are irrevocable. Self-Excluded patrons are prohibited from collecting any unredeemed jackpots or prizes won for the term specified on their form, which can be 1 year or lifetime. A licensed gambling establishment does not include Tribal Casino's. Self-Excluded patrons are banned from all licensed gambling establishments in the State of California. In accordance with regulations, the Bureau administers a confidential list of Self-Excluded patrons.

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